Privacy Policy
Effective Date: 14/08/2024
- Introduction
Shalamar Hospital is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Shalamar Patient Portal. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the App.
- Information We Collect
We may collect information about you in various ways. The information we may collect via the App includes:
2.1. Personal Data
- Identity Information: We may collect personally identifiable information, such as your name, email address, and other contact details.
- Device or Other IDs: We may collect unique device identifiers (such as Advertising ID, Android ID, IMEI, BSSID, and MAC address).
2.2. Usage Data
- App Usage: We may collect data on how you interact with the App, such as features you use and pages you visit.
2.3. Location Information
- Geolocation Data: We may collect information about your device’s location, if you have provided permission for us to do so.
2.4. Log Data
- Log Information: We may collect log data, including your device’s IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
- How We Use Your Information
We use the information we collect in the following ways:
- To provide and maintain our services.
- To improve and customize the App.
- To communicate with you, including sending updates, promotions, and other information.
- To understand usage patterns and optimize performance.
- To ensure compliance with legal obligations and protect the security of our services.
- Sharing Your Information
We may share your information with third parties in the following situations:
- With Service Providers: We may share your information with third-party vendors to perform tasks on our behalf (e.g., analytics, hosting).
- For Legal Reasons: We may disclose your information to comply with legal obligations, or to protect our rights and the rights of others.
- With Consent: We may share your information with your consent or at your direction.
- Data Retention
We will retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
- Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
- Your Rights
Depending on your location, you may have the following rights:
- Access: You can request a copy of the information we have collected about you.
- Correction: You can request that we correct any inaccuracies in your information.
- Deletion: You can request that we delete your information, subject to certain exceptions.
- Opt-Out: You can opt out of certain data collection practices, such as marketing communications.
- Third-Party Services
Our App may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you use.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App and updating the “Effective Date” at the top of this page. You are advised to review this Privacy Policy periodically for any changes.
- Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: zeeshan.haider@sihs.org.pk